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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A context menu will appear. It includes in-depth information about all the operations that you can carry out on that particular page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide library of educational video clips clarifying how to work with our Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a peek at our extensive Frequently Asked Questions section, which contains questions asked by real people and provides practical solutions. We constantly update our Frequently Asked Questions database with new Q&A's so as to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can get in touch with our excellent team of customer service technicians available 24/7/365 and eager to help you with any question. Each support ticket you open will be replied to within 1 hour (the average response time being only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 76729

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com